When water is everywhere minutes matter
Plumbing is half emergency business, half scheduled work, and a customer staring at a leak or a backup wants help immediately. Tech Send Dispatch is built for that urgency: type the address and the closest free plumber is selected automatically, so emergency calls get covered fast while your booked jobs stay organized on the same board.
Show up ready to fix it
Leaks, clogs, water heaters, repipes, fixture installs, each ticket carries the customer, address, phone, the work, and notes on the problem and the parts needed, so the plumber arrives equipped to solve it the first time instead of leaving to grab a fitting.
Own the after hours call
Because the board treats a plumber's active job as their current location, the next nearby emergency routes to whoever is closest, exactly what you need for nights and weekends. Your scheduled jobs hold their place in the Appointment stage, so a 2 a.m. burst pipe does not wreck the next day's calendar.
Every job on the record
Stages from in progress to closed keep the day readable, and a text heads-up before arrival plus a chat thread for replies keep the customer informed and the conversation in one place, not lost in someone's personal phone.
Know the margin on every call
Enter the total and Tech Send Dispatch splits it between you, the plumber, and the lead source that sent the work. Reports per plumber or per source, any range, email from your own address in a couple of taps, so paying techs and judging your lead channels is fast and clear.
Win and keep commercial accounts
Commercial and property-management accounts are steady money, but they expect fast response and clean records. Routing their calls to the nearest plumber and keeping a documented history of every visit makes you the contractor they keep on speed dial instead of the one they replace.
Because each job is split automatically with any source and your plumber, you can see the real margin on commercial work versus one-off residential calls and lean into whatever pays best.
Plumbing companies choose Tech Send Dispatch because it matches the trade's mix of emergencies and planned work: nearest-plumber dispatch, one-tap texting, automatic splits, and clean numbers, in the field and at the shop.
Ready to run your plumbing business this way? Start your free trial, or contact us and we'll help you get set up.